A1 Drone Imaging is committed to respecting the regulations that apply to all the data it processes. All data collected through the A1 Drone Imaging website is processed in accordance with all local legislation and the General Data Protection Act (EU regulation 2016/679) or "GDPR". We welcome you to review our commitment to data protection as follows: 

Privacy Statement

 

1. Who We Are

A1 Drone Imaging is a UK based privately held company. Any personal information provided to or gathered by us in the day to day running of the business will be controlled by A! Drone Imaging Ltd. 

2. Who is Responsible for Your Personal Data?

A1 Drone Imaging Ltd at our registered office address is the controller for the processing of personal that falls within the scope of this Privacy Notice. If you have any questions about this Privacy Notice, your use of the Website, our services or solutions, or your dealings with us, in relation to our use of your personal data or your rights in relation to your personal data, you can contact us via 

sales@A1Droneimaging.com

3. For Which Purposes Do We Process Your Personal Data? 

3.1 For answering your questions and following up on your requests 

i. What does this purpose entail? 
If you get in touch with us at sales@@A1droneimaging.com or via the contact form on our Website, we will respond to your enquiry using your personal data.  

ii. On what lawful basis do we process personal data?
We process your personal data on the basis of our legitimate interest in managing our relationship with existing and potential customers, suppliers, vendors and business partners.  

iii. Which personal data do we process for this purpose?
For this purpose, we process your name, contact details, your correspondence with A1 Drone Imaging and any other personal data necessary for answering your question. 

3.2 For processing your order and payments and for delivering customer service

i. What does this purpose entail?
We use your personal data to process and deliver your order, report on order status and to contact you about the transaction (for instance, where the transaction fails), as well as for providing customer services. 

ii. On what lawful basis do we process personal data?
We process your personal data on the basis that it is necessary for performing a contract between you and us. If you fail to provide the requested information, A1 Drone Imaging will be unable to process your order and/or provide customer services to you.  

iii. Which personal data do we process for this purpose?
For this purpose, we process your name and contact details, credit card and other payment information, your acceptance of our applicable terms and conditions and your correspondence with A1 Drone Imaging. 

3.3 For the development and improvement of our services 

i. What does this purpose entail?
We process your personal data in order to assess and improve our services. We convert your personal data into statistical or aggregated data to analyse customer behaviour and to adjust our customer offerings. We also, on an aggregate basis (i.e. in a way that does not personally identify you), perform market trend research through statistical analysis to evaluate and adapt our services to new developments. 

For this purpose, we may analyse how often you read emails and visit our Website, which pages you click on and what services you have purchased from A1 Drone Imaging. Based on this information, we may make adjustments to our offerings, our newsletters or the Website as well as adapt our promotions. 

ii. On what lawful basis do we process your personal data?
We process your personal data on the basis of our legitimate interest in developing and improving our offerings to our customers in view of customer needs and wider market trends and developments.  

iii. Which personal data do we process for this purpose?
For this purpose, we process your contact details, personal details (such as name and date of birth), payment information and transaction history, your demographic data (such as your country and preferred language),and your correspondence with us. We also process data generated from your usage of the Website such as IP address, webpages visited, your click-and-surf behaviour and the length of your session.  

3.4 To deliver you our Website’s functionalities and for its technical and functional management

i. What does this purpose entail?
We process your technical data to offer you our Website’s functionalities.. If you enter data in our Websites (such as service preference or your location) to receive relevant information or functionalities, A1 Drone Imaging processes this data to provide you with the requested information or functionalities.  

ii. On what lawful basis do we process your personal data?
We process your personal data on the basis of our legitimate interest in maintaining our Website’s functionality and being able to process payments via our Website. 

iii. Which personal data do we process for this purpose?
For this purpose, we process the personal data you have entered into our Website or that is generated from the functionalities you have used on the Website and the technical data from your device such as your IP address, the internet browser you use, pages visited on the Website, your click-and-surf behaviour and the length of your session. 

3.5 Where applicable, to open and administer your Website account and to maintain its confidentiality

i. What does this purpose entail?
You need to provide us with your personal data if you choose to register and open an account with us. Upon creating your account, we will send you your personal login information. We also use your personal data to administer and secure your account – for instance, we are able to change your password for you.  

ii. On what lawful basis do we process your personal data?
We process this on the basis of our legitimate interest in (i) managing our customer relationships through effective account management and (ii) protecting the confidentiality and integrity of our information networks, including the Website accounts. 

iii. Which personal data do we process for this purpose?
For this purpose, we process your name, email address, title, telephone number, gender and date of birth, address, any other information you have added to your account, your login data and credentials for security (such as your passwords, password hints and similar information) which enables us to authenticate you and provide you with access to your account. 

3.6 For customer relationship management

i. What does this purpose entail?

A1 Drone Imaging will send communications to you for the purpose of performing relationship and account management as well as communicating recalls where necessary.   

ii. On what lawful basis do we process your personal data?
We process this on the basis of our legitimate interest in establishing and maintaining ongoing customer relationships.  

iii. Which personal data do we process for this purpose?
For this purpose, we process your name and contact details, personal details such as your name and date of birth, contact preferences, payment information and transaction data, whether or not you opt to receive our newsletter and your correspondence with us. 

3.7 For direct marketing purposes

i. What does this purpose entail?
Our range of services and solutions is constantly evolving to match the increasingly sophisticated markets in which we operate. For this purpose, we may provide you with information about the same or similar services, solutions, promotions and offers, to those which you have received or about which you have inquired and which may be of interest to you.

We may also invite you to take part in market research or request feedback on our events,  services and solutions.  

ii. On what lawful basis do we process your personal data?
We usually process your personal data on the basis of your consent, which you may withdraw by opting out of receiving marketing messages at any time and free of charge. We may, however, in limited cases, send you marketing messages without your consent being required. You will always have the option to opt out of receiving these communications by following the instructions included in each communication. Should you wish to opt out, we will no longer send you direct marketing.  

iii. Which personal data do we process for this purpose?
We process your name and contact details, your payment, order and transaction history, data generated from market surveys.

3.8 For organisational analysis, management reporting, acquisition and divestitures and for the execution of business processes and internal management 

i. What does this purpose entail?
At A1 Drone Imaging, we process your personal data in the preparation and performance of management reporting and analysis using aggregated personal data. We also conduct customer, supplier and business partner surveys to learn more about your views and opinions as part of the reporting process. Additionally, your personal data may be processed in the context of mergers, acquisitions and divestitures, and in order to manage such transactions. 

We process your personal data in the general performance and internal administration of our business, including in relation to asset and order management. Furthermore, your personal data may be used when we conduct audits and investigations to comply with applicable legal obligations and/or A1 Drone Imaging's internal policies, implement business controls, and for managing our customer, supplier and business partner database. 

We also process your personal data for finance and accounting, archiving and insurance purposes, legal and business accounting and in the context of dispute resolution.  

ii. On what lawful basis do we process your personal data?
We process your personal data in order to satisfy our legitimate interest in operating the day-to-day business of A1 Drone Imaging and to develop and implement plans for strategic growth. 

iii. Which personal data do we process for this purpose?
For this purpose, we may process your contact details, personal details (such as your name and date of birth), payment and transaction data (including credit and payment information and order history), your response to our surveys, data stored on A1 Drone Imaging's IT systems, data generated during the performance of your agreement with A1 Drone Imaging and your correspondence with A1 Drone Imaging.

3.9 To comply with the law

i. What does this purpose entail?
A1 Drone Imaging processes your personal data to comply with laws and regulations (such as tax and business conduct-related and due diligence obligations including know your customer requirements) and this may involve disclosing your personal data to government or other supervisory authorities. 

ii. On what lawful basis do we process your personal data?
We process your personal data to comply with any legal or regulatory obligations to which we may be subject.  

iii. Which personal data do we process for this purpose?
For this purpose, we process your contact details, such as your address and email address, personal details, such as your name and date of birth, payment information, transaction history (including your order history), and your chamber of commerce and tax details, and any other information requested by the relevant government or supervisory authority. 

3.10 To protect health, safety, security and to ensure integrity

i. What does this purpose entail?
Where you are invited to A1 Drone Imaging's premises, we process your personal data in order to safeguard our employees, customers, suppliers and business partners as well as their assets. As such, we authenticate your access rights to our premises and may screen your personal data against publicly available government and/or law enforcement agency sanctions lists.  

ii. On what lawful basis do we process your personal data?
We process your personal data in line with our legitimate interest in safeguarding the health and safety of others, as well as in authenticating third party status and access rights whilst on our premises. 

iii. Which personal data do we process for this purpose?
For this purpose, we process your name, date of birth, payment information and transaction history, and your visiting history to our premises. 

4. For How Long Do We Retain Your Personal Data?

The criteria we use to determine data retention periods include the following:

  • Retention in case of queries: we may retain your personal data for a reasonable period after you have enquired about events, products, services or solutions, in cases of follow up queries from you. 

  • Retention in accordance with legal and regulatory requirements: we will consider whether we need to retain your personal data after the period of retention in case of queries (above) due to legal or regulatory requirements which may be subject to. Some or all of these criteria may be relevant to retention of your personal data collected from you in connection with our events, products, services, solutions and/or your use of our Website. 

  • Retention permitted under applicable law: we will continue to retain your personal data where necessary to provide our services to you and the retention of such personal data is necessary for pursuing our legitimate interests or where it is necessary for public interest purposes.

5. Cookies

We also collect information through the use of cookies. Cookies are small files of information which save and retrieve information about your visit to our Website – for instance, your internet service provider’s domain name, pages you accessed and when. We may process data we collect to give you a more seamless, consistent and personalized experience such as providing you with personalized recommendations based on your use of the Website. We will always ask your permission regards accepting cookies when visiting our website.

6. Who Has Access to Your Personal Data?

6.1 Access to your personal data within A1 Drone Imaging

Your personal data will be available within A1 Drone Imaging to only those who need access to the data and only to the extent necessary to meet the purposes specified in section 3 “For which purposes do we process your personal data?” (above). We will take appropriate measures to ensure that your personal data is appropriately safeguarded. 

6.2 Access to your personal data by third parties

The following third parties have access to your personal data, where relevant:

  • Affiliates, distributors or agents, for instance, if we deem this necessary for offering you a complete solution for the business needs presented by you, or with our agents for servicing the products you purchased

  • Banks 

  • Insurance companies 

  • IT suppliers, including website administrators

  • Accountants and forensic specialists

  • Governmental and regulatory bodies and other third parties to whom we must disclose information under applicable law, such as to comply with a court order or a request from a regulator or similar legal process, or otherwise where necessary to comply with a legal obligation or for the administration of justice

  • Third parties concerned or their professional advisers, in the event of a merger, acquisition or any form of sale of some or all of our assets. 

Where third parties are given access to your personal data, A1 Drone Imaging will take the required contractual, technical and organisational measures to ensure that your personal data are only processed to the extent that such processing is necessary. If your personal data is transferred to a recipient in a country that does not provide an adequate level of protection for personal data, A1 Drone Imaging will conclude agreements with the relevant third parties involved, limiting the purposes for which your personal data can be used and disclosed, and requiring your personal data to be appropriately safeguarded. 

6.3 Personal data obtained from third parties

We work closely with third parties (including business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics and search information providers) and may receive personal data about you from them. Such data obtained from third parties will be kept in accordance with the same duty of care as described in this Privacy Notice, and with any additional restrictions imposed by the third party that shared your personal data.

7. How is Your Personal Data Secured?

A1 Drone Imaging has taken adequate safeguards to ensure the confidentiality and security of your personal data. A1 Drone Imaging  has implemented appropriate technical, physical and organisational measures to protect personal data against accidental or unlawful destruction or accidental loss, damage, alteration, unauthorised disclosure or access as well as all other forms of unlawful processing (including, but not limited to, unnecessary collection) or further processing. 

We use the industry-standard security protocol Secure Sockets Layer (SSL) to encode more sensitive information, such as credit card numbers for online purchase transactions via the Website. We employ the latest 128-bit encryption technology in all areas of the Website which require you to provide personal or account information. This means that the credit card information you send is encrypted by your computer, and then decrypted again on our side, which limits the risk of others from accessing your private information when in transfer. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for “https” at the beginning of the address of the web page. 

While we use encryption to protect credit card numbers and similar transaction information, please be aware that no method of transmission over the Internet is 100% secure. Although we take reasonable security measures to protect your personal data when we receive it, you also need to ensure you take appropriate steps to protect your personal data. 

8. Links to Other Websites

Our Online Channels may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such sites and such sites are not governed by this Privacy Notice. You should exercise caution and look at the privacy notice applicable to the website in question. 

9. Your Rights

You have a number of rights under applicable data protection law in respect of our processing of your personal data. These include:

– the right to request access to your personal data;

– the right to request rectification of any personal data that we hold;

– subject to certain conditions:

  • the right to request erasure of your personal data;

  • the right to request restriction of processing of your personal data;

  • the right to have your personal data transferred to another controller;

  • where we rely on your consent for processing, the right to withdraw such consent; and

  • the right to lodge a complaint with a data protection authority (in the United Kingdom this is the UK Information Commissioner’s Office (ICO), which may be contracted as follows: 

The Information Commissioner’s Office 
Water Lane, Wycliffe House 
Wilmslow - Cheshire SK9 5AF 
Tel. +44 1625 545 745 
e-mail: international.team@ico.org.uk 
Website: https://ico.org.uk 

If you have any questions relating to data protection, you can contact us via email at sales@a1droneimaging.com


Cookies Statement

 

What is a cookie?

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either ‘persistent’ cookies or ‘session’ cookies. A persistent cookie is stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date. A session cookie expires at the end of the user session, when the web browser is closed. 

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. 

Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website. 

Cookies and our website

The pages on http://www.a1droneimaging.com (the “Website”) are published by A1 Drone Imaging Ltd who will not collect any information about individuals, except where it is specifically and knowingly provided by them. 

The names and types of the cookies we use are:

_ga,_gid,_gat, _utma, _utmb, _utmc, _utmt, _utmz
These cookies are used by Google Analytics to collect information on how visitors use the Website. The data collected is in anonymous form and is also used by Google to produce reports that help us improve the Website.

ASP.NET_SessionId
This cookie is the default one used by ASPNET to uniquely identify the user's session on the site and relates the visitor's unique session to server side data. Our application uses the session to track the user's progress in wizards or for passing data which cannot be stored locally. The cookie will expire at the end of the session (when you close your browser).

When you visit the Website, our web server collects some basic information such as your internet service provider’s domain name, which pages you accessed on the site, and when. We use this information only to analyse the use of our Website to help guide improvements. We do not collect any personally identifiable information. We use cookies for detecting what kind of device you have in order to present content in the best way, for a language switch and/or for other purposes. 

We marketing automation systems provided by Hubspot, (https://www.hubspot.com/).  (For more information regarding Hubspots specific cookies, please refer to their website. 

If you register to receive email updates from us, you will need to provide your name and email address. This information will be held by A1 Drone Imaging and also may be may be accessed by Hubspot.  The information will not be used for any other purpose; it will be stored securely and will not be shared with third parties except as stated herein. By registering for updates, you consent to this use of your name and email address.

Google Analytics

This Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies (text files placed on your computer) to help us analyse how users use the Website. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For more details on what information Google collects and why it does so, Google’s Privacy Policy is available here. To understand how Google uses cookies, please click here and here.

How to refuse the use of cookies

You may refuse the use of cookies by selecting the appropriate settings in your browser. However, if you do this you may lose some useful functionality such as personalisation such as ‘keep me signed in’ and ‘remember me’ features.  

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